We realize that the protection of the user personal data is one of the most important things that build up trust for the company. Therefore, we give top priority to the security of the platform and don’t process your sensitive data without asking your permission first.
According to the General Data Protection Regulation (GDPR), you are informed of the purposes for which we may use your personal details such as name, phone number, address, etc and of the right granted to you by this policy. The latest security technologies applied at Draftplate guarantee that your data is safe with us and will not be disclosed to a third party. However, there are always some risks that can’t be controlled by us, and clients can’t hold the company liable for such events.
Content Outline
- What kind of information does the company collect?
- How does Draftplate collect the user’s data?
- What data does the company obtain from a third party?
- How does Draftplate use personal information?
- Does the company disclose private data?
- How long is the user’s personal data stored?
- How does Draftplate ensure the safety of information?
- How can a user manage their own data?
- Marketing
- Public information
- Children’s privacy
- Changes to the privacy policy
- Contact information
What Kind of Information Does the Company Collect?
We obtain information that comes to us from five major sources, including vendors, buyers, partners, visitors, and users, who referred to chat support.
- Draftplate collects name, company name, address, phone number, payment details, survey’s info, and support requests from vendors. The data is used in order to improve our services and deliver better products to our users. Besides, that is one of the legal requirements that we must follow.
- We obtain contact details like names, member names, email addresses, phone numbers, etc as well as the computer and activity details related to our website from buyers. In addition, the company may collect survey’s info, support requests, banking and transaction details, web analytics, and other information with the purpose of providing decent customer service, responding to your requests, sending technical notes or notifications on security, policy changes, and administrative issues. These measures help prevent fraudulent activity, violations of the terms, and other potential threats.
- Draftplate collects name, company name, website details, business type, address, email address, merchant processor’s information such as PayPal email and ID from our partners. It is needed for maintaining proper communication with users, confirmation of their identity, performing payments, eliminating possible risks, and other associated purposes.
- Our technologies detect and collect the type of device and browser our website visitors use, IP address, the cookies installed, support requests, and web analytics.
- Information we get from users who referred to chat support includes name, email address, device and browser details, chat transcript, and other kinds of data you may give during the conversation.
How Does Draftplate Collect User Data?
Every time you use our website certain technologies collect your personal data while you register, buy something, subscribe to the newsletter, provide feedback, enter a contest, and send us a message. It is also done automatically when you surf through our websites and use services related to our partners.What Data Does the Company Obtain from a Third Party?
Even though all the necessary data we collect directly from you, sometimes we may have personal information provided by other means. Such data may comprise transaction details disclosed by payment providers, some info about your use of social networks and other third parties such as Google. We may also obtain demographic and fraud detection information and apply it to double-check your identity.How Does Draftplate Use Personal Information?
First of all, we use personal data in order to verify your identity while processing any of your transactions and letting you log in to our websites. It is also necessary for delivering the services, sending news, preventing fraudulent activity, managing legal issues, and so on. Upon your approval, the company can send you marketing emails describing products and services you may like and use the cookies to personalize the advertising content appearing on our websites. In case when the legal authorities require us to provide certain information on any particular user, we have to obtain all the possible data in advance.Does the Company Disclose Private Data?
Draftplate reserves the right to disclose personal information of its users to individuals who need it for performing certain functions inside the company and to a third party requiring it for legal purposes. It may occur in case when we have customer’s consent or it is vital for the appropriate support work and license validation. Besides, service providers may also get access to your data in order to ensure the high performance of the site. The company is obliged to share data with legal agencies when the matter comes to the protection of our rights and a judicial proceeding or court order opened against us.How Long Is the User’s Personal Data Stored?
User’s data is stored and kept on our servers, where it is securely protected according to the latest technology trends. Every user has a right to ask for the deletion of the personal details. In such a case, we will have to close the account of this user. Although, we keep all information about nulled accounts because it may be needed in the future if any legal disputes shall arise.How Does Draftplate Ensure the Safety of Information?
Draftplate makes everything possible to keep personal data safe within the company’s servers. First of all, we try to minimize the amount of data needed to be disclosed and impose strict measures of confidentiality to all employees. We require all partners, who need the user data, to go through the complex procedure of identity verification in advance. Besides, our platform is supplied with the SSL certificate encryption that represents the best data safety solution on the market. It is important to notice that the company should not be held responsible for any personal details a user may share on publicly open areas of the website, like comments, that can be viewed by anyone. If you want to share some personal information on third-party websites, we recommend reading the privacy policy first.How Can a User Manage Their Own Data?
You can find all the information we have gathered about you in the account. If you noticed some mistakes, you can edit it anytime. You have the right to correct your data and its use, given legitimate reasons. If you have some questions or concerns regarding the privacy policy, please contact us at [email protected].Marketing
As mentioned above, upon your consent, we may occasionally send you marketing emails including product materials and discounts that may be interesting to you. If you no longer want to receive such emails, please let us know at [email protected] or click the unsubscribe button. Draftplate and all partnering websites tend to use cookies because they help us analyze user behavior and collect general demographic information. You can disable this feature in the settings of your browser but it may lead to a shortening of the instrument available for you at the website. We also use web beacons, a technology that tracks your activity at our website associated with certain promotions and emails, allowing us to count the number of users, who opened an email. Another technology we apply for researching user behavior is called Google Analytics. The application uses cookies to get the idea of what a user does on the website and what may catch their attention. This data is stored at Google’s servers, and the company may share it when this is required by the law or when it is needed for performing vital for the company functions. If you don’t want to give any personal info to Google, just turn off the cookies in the browser settings.Public Information
Testimonials
Among all other features, we have the testimonials section, where our clients can leave their comments. We publish it openly upon your consent, with your name mentioned in the corresponding place. If you want to edit or delete your current testimonials, please reach out to us at [email protected].Blog
Draftplate also maintains a blog, where each user can leave a comment. All the info you add is totally visible to all the visitors. If you want to erase some of the materials you posted, contact us at [email protected].Social Media
The website contains social media widgets such as the “Like” button from Facebook. Such technologies may gather some of your data, including IP address, and add a cookie to your browser that will track your activity within the website. The data is stored at our websites as well as at servers of the social media you interacted with.Links to Other Websites
You may find some links to other websites at Draftplate. When clicking on a link, you leave our website and go to another one. We can’t supervise the activity of our users on the Internet and can’t take responsibility for the content and data collection at such platforms. We strongly recommend our users to read the privacy policy of all companies, whose services you want to use.Children’s Privacy
Draftplate sticks to a strict age policy and does not allow children under 13 years old to its website. In addition, we do not accept any kind of sensitive data from children who have not reached 13 yet. Such children do not have a right to buy our products, leave comments on our website and social media, and submit to us the contact details such as name, address, email, etc. If such an event takes place, we will immediately delete the account and all the info. In case you suspect that your child handed over to us some personal data, please let us know at [email protected].Changes to the Privacy Policy
According to the terms and conditions of our website, we reserve the right to add any changes to the privacy policy or any other at any period of time. It goes without saying, that the updated version of the policy will be published in the relevant section and all users will get a notification sent to their email.Contact Information
The company is considered a controller and processor of your personal data, according to the terms of this privacy policy. It also assumes the role of a processor of any of your personal details provided to the services or collected through these services on behalf of the users or according to their instruction. If you want to ask some questions concerning this privacy policy and processing of your data or you think your rights were violated in any way, please message us via email [email protected]. We will answer you in the nearest 15 days and find a solution to your issue. The website contains translations of this privacy policy to other languages for user’s convenience. The English version should be considered the main source and be used in the legal disputes or processings if any. Moreover, Article 6 (1) GDPR should be regarded as a legal basis for the user’s personal data processing for which we get consent in order to provide the necessary services.We abide by the laws of Portugal